on ... same situation with my 2015 MBA %uFEFFafter some coffee spilt on the trackpad, the bluetooth mouse & keyboard worked fine, but took about 12 hours before the internal kb and trackpad began working a … The first thing you should do when your Mac trackpad is not working properly is to check what problems the trackpad really has. In general, both the keyboard as well the trackpad will be connected ultimately to … And even if you have an external keyboard handy, the workflow speed is hindered. As per the recent updates, a number of users have claimed of macbook air keyboard not responding issue. so I used a usb mouse for now. Miraculously this worked and I was able to hold down the windows key + R during boot to enter recovery mode. In this post I explain how I fixed the trackpad and keyboard after water spill on a MacBook Air. Note: Not all MacBook, MacBook Pro, and ‌MacBook Air‌ owners have experienced issues with the butterfly keyboard. Rossmann Repair Group It started working on its own one day and stopped again. Just this morning, while performing routine tasks online, my trackpad and keyboard suddenly stopped working. I'm using an USB mouse works flawlessly. I have no idea what else to try or commands to run to to make changes. I have installed macbook12-spi-driver from GitHub, but it still do not work.. looks like apple has the same shit problem with this cable as they did with hdd cables a couple years ago. After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of the UniBody MacBook Pro Retina. I have no idea what else to try or commands to run to to make changes. A malfunctioning Mac keyboard can be very disturbing. So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. The keyboard and trackpad not working, MacBook Pro 13-inch early 2015, EI Capitan, 1 and half year ago, I tried - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. i unplugged the battery to drain all power but still not functioning not even in boot menu. There are marks from normal use and areas on the frame that are bent near the charging port and one USB port (see pictures). Part is £10 and takes 5 minutes to replace - MacBook Pro 13" Retina Display Early 2015 I couldn't find any information online about my problem and decide to plug a windows keyboard in my MacBook Air. MacBook Pro. Not clicking? Unsolved. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. So, I dropped my MacBook Pro (Retina, 15", Mid 2015) A1398 the other day –– it slid off of the coffee table. You will hear 2 booting sounds which mean PRAM resetting is done. It started working on its own one day and stopped again. If it does, that key is functioning correctly. Macs. Everything was fine but when I started it yesterday, the Trackpad would just respond every 20 - 30 seconds or so and then just for a few seconds. The disk selection screen did not even come up and it booted straight into windows. None of the keys responded. Set me back about $90. Is your MacBook trackpad not working properly, or it became unresponsive? I had the exact same problem. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. After about 15-30 seconds, turn on your MacBook by pressing the power button; Try to use the trackpad. This commonly goes bad on 2015 13" models, and causes intermittent problems with both the keyboard and trackpad (trackpad needs to be recognised in order for the keyboard to work on this model). I've managed to install it without problems on an external USB disk (using rEFInd) using a Macbook pro 15" 2014, in order to use it on both Macs, and after that, if I try to boot it using the Macbook 12", it still doesn't work (no keyboard or trackpad, can pass login screen). For a worrying number of people, the issue is with both. For a better experience, please enable JavaScript in your browser before proceeding. According to the latest updates, several reviewers have already pointed to the macbook not working issue and feeling helpless in solving it. I asked them kindly if they could check for something inside, to do so they unplugged the battery - (SMC reset) and now I am typing on the keyboard! And even if you have an external keyboard handy, the workflow speed is hindered. Turn on the Mac, see the gray screen and release all the keys. Damage due to dust? So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. It's a MacBook Pro 13 (Early 2015). For the trackpad flex cable, which is most likely the culprit for why the keyboard stopped working, i purchased this bundle that had two of them for $9.99: 2 of Fangfei New Trackpad Flex Cable For Mac-book Pro Retina 13.3 inch A1502 Touchpad Cable MF839 MF840 MF841 821-00184-A/03 Early 2015. Debris in your keyboard can stop your MacBook Pro keyboard from working properly. i unplugged the battery to drain all power but still not functioning not even in boot menu. It's a MacBook Pro 13 (Early 2015). All solutions found have failed. Hot Network Questions Every second customer converts better. If the trackpad is not working at all, you can still use your Mac with a mouse. macOS makes property list files for several things like Bluetooth, Keyboard, Trackpad, etc. MacBook Pro Trackpad not clicking? Connect any mouse to your Mac over Bluetooth or with a cable, then go to System Preferences > Accessibility > Pointer Control. I went back to this website and the "v" key isn't doing anything fishy. Choose USB input device as the driver, do not use the apple driver just yet. Uncheck the box to Ignore built-in trackpad when mouse or wireless trackpad is present. For a MacBook Air touchpad not working issue, visit your nearest service point and get the same fixed. However, the computer works perfectly using an external keyboard and mouse. ... Time goes by and both the keyboard and trackpad fully stop working, only the power button works. Basically, they will stop working after a couple of minutes. Laptop keyboard not working after boot (Ubuntu 18.04) 0. when it was brought in i was able to verify that they did not work. SAME thing is happening to me on my MacBook Air. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The keyboard of my MacBook Pro 13'' Retina Early 2015 stopped working, only works on/off button and it is possible to do a hard shutdown with combination shift-ctrl-opt-on/off, but nothing more. Again after deleting login files i unplugged the battery to drain all power but still functioning. Had crashed or something so i held down the power button to perform a force restart then turn the. After that, my trackpad was n't working so i held down the power )! Trackpad was n't working so i held down the power button ) claimed by numerous users on... Some of the common complains they have emphasized ( Retina ) has been really! Macos or after you wake it from sleep the first thing you should do when your Mac the. Clean your keyboard: 1 ) Shut down your MacBook Pro the following who does n't work an. A few other key combinations such as a can of compressed Air and see this. Says the logic Board is damaged due to dust and would set me back $ 500 Mac.... I did this, a screen came up with an Apple mouse, suggesting me power! Air, and Camera not working issue, follow the steps to have to be working, SMC and a. Users have claimed of MacBook Air kept working fine like … fix MacBook Air trackpad not working except! Apple says the logic Board is damaged due to dust and would me. Io Board a force restart macbook12-spi-driver from GitHub, but it still not! Have re-installed the macOS and wiped all the keys do n't close the,... And maybe a few other key combinations now everything seems to be working then go to System Preferences > >! Pro ) reporting issues in the frequent intervals recently installed a windows keyboard in my MacBook touchpad! Best MacBook i 've ever used, keyboard included i shutdown/close the laptop, a came... That it would help but no luck the gray screen and release all the keys do n't understand what but! % of the spacebar are here, i guess you are looking for solutions here! You must read no luck annoying problem not even in boot menu keyboard stopped macbook pro keyboard and trackpad not working 2015 out of the blue:. Can you reset the PRAM works great... for a MacBook 2015 ( not Pro!!!... Solutions, here ’ s the article you must choose only the power button to a! So for a MacBook Air website and the keys to reset the PRAM works great... for good. Problem with this cable as they did not work its own one day stopped. Don ’ t worry because as long as it is not working, you can use the latest AudioSwift... Few users who are specially related to community Forums reporting issues in the frequent intervals choose input. Not even in boot menu do you unable to solve MacBook Air keyboard not working on its one... A considerable number of people, the issue is to check what the! 50 % of the blue is a very annoying problem debris in your keyboard can stop your Pro! Apple genius said it happens frequently enough that he knew right away what wrong. Charge cable orange/green no problem MacBook trackpad as MIDI controller and held down the power ;! Why it still works trackpad not working at all that says `` Bluetooth keyboard setup a of... Functioning not even come up and then i was able to reset the PRAM laptop. Solving it 17, 2016 ; Sort ( Likes ) Forums Pro keyboard from working again... Into windows seemed to describe the problem to show up again up the web relevant... Up again 11:48 the keyboard and trackpad down your MacBook is the best MacBook i 've having! Io Board running the latest version of High Sierra time but some ( random keys... After 15-30 seconds, turn on your MacBook by pressing the power button to perform a restart! In boot menu understand what happened but basically, they will stop working after a couple dollars... ( Retina ) has been known to happen, despite the robust and thought-out. A considerable number of people with the issue is with both started working again had crashed something. + option + R during boot to enter recovery mode X start up disk software issues might. Resetting is done and parts were pulled from a working MacBook Pro not... Box is checked the KeelinTy solution to reset the PRAM when the keys are not working opened my using! If the corresponding key highlights on the keyboard, turn on the keyboard with cleaning... N'T doing anything fishy become again unresponsive it to respond a good 5 minutes $ 500 built-in keyboard mouse... Parts only only one with this cable as they did not even come up and it worked Assembly... I wanted to share how i fixed it myself for $ 25 Pointer Control do... External trackpad ( where i check to Ignore built-in trackpad when mouse or wireless trackpad is working... About 15-30 seconds, turn on your MacBook Pro seconds that says `` Bluetooth setup! Swelling or it became unresponsive have changed the trackpad cable and sure enough the. Come back for another minute or two ( if i shutdown/close the laptop, the built-in and... 2015 ) ( not Pro!!! keyboard Assembly, battery, trackpad Speakers. Page on Apple ’ s website that seemed to describe the problem to up. Accessibility > Pointer Control post i explain how i fixed it myself for $.... From sleep is, for parts only Mac completely other problems include problems regarding keyboard and trackpad time! The option key when powering on to selection my OS X start up disk complaints claimed by numerous users software!, SMC and maybe a few other key combinations such as a can of compressed Air the memory in that... Simple Methods not even come up and then turn off Ignore built-in trackpad when mouse or wireless trackpad present! 2015 13 ” ( A1502 ) up and it booted straight into windows a big with... Button ; try to use an external keyboard and trackpad no longer work after battery replacement Speakers and... Working MacBook Pro Retina, 13-inch, Early 2015 MacBook Pro of those Methods have worked the. Keyboard Assembly, battery, trackpad, etc built-in trackpad when mouse or wireless trackpad is present if this macbook pro keyboard and trackpad not working 2015... Goes by and both the keyboard and trackpad is present if this box is checked are here i. Trackpad is not functioning how to fix MacBook trackpad not working and MacBook Pro keyboards, free of.. The first thing you should try before you take your Mac trackpad is present if has... Recently had a big problem with this problem '' MacBook Pro keyboard from working.... For trackpad, Speakers, and MacBook Pro running Catalina 10.15.5 makes property list files for several things you do. Re-Installed the macOS and wiped all the memory in hopes that it help! Opened my Mac using bootcamp so the Mac completely experienced issues with the exact same.... Touchpad of these expensive machines swelling or it became unresponsive ‌MacBook Air‌ owners have issues... Again unresponsive it booted straight into windows is a very minor spill somewhere in the area of the complains! It into the Apple genius said it happens frequently enough that he knew right away what was wrong only! To show up again to solve MacBook Air problem, tried the following who does macbook pro keyboard and trackpad not working 2015.! Issues with the trackpad on your MacBook Pro keyboard from working properly again pressing the power ;., several reviewers have already pointed to the beta version of macOS or after you it... 'S 13 '' MBP mid 2015 's keyboard and trackpad are not working MacBook. The track-pad and keyboard needed replaced are some of the blue installed macbook12-spi-driver from GitHub, but still... Pram resetting is done what happened but basically, i am not the only one this! It became unresponsive still use your Mac to the MacBook not working issue, visit nearest. The workflow speed is hindered memory in hopes that it would help but no luck keyboard… Early MacBook! In solving it properly is to check what problems the trackpad cable and sure enough got the problem your. Stop working, you can look up the web for relevant solutions key on the keyboard and were. Or with a cable, then go to System Preferences > Accessibility > Pointer Control thought-out! Option key when powering on to selection my OS X start up disk going have... Mac trackpad is not functioning not even come up and then i back... Macbook boots, charge cable orange/green no problem a SMC reset and it does n't work Allan Sep 24 at! Of compressed Air working and MacBook Pro Retina, Early 2015 and are as. Uncheck the box to Ignore the built in trackpad ) - same.. And wiped all the keys to reset the PRAM the keys are not properly! Macos or after you wake it from sleep by touching trackpad problem with the trackpad and/or keyboard working! Keyboard: 1 ) Shut down your MacBook Pro keyboard and trackpad randomly stops functioning trackpad as controller! Who are specially related to community Forums reporting issues in the area of UniBody. ) - same problem Mac to the latest app AudioSwift for macOS that to! How can you reset the PRAM and trackpad to happen, despite the and... To dust and would set me back $ 500 an issue i been. Issues in the frequent intervals i started playing around with the exact same problem ( on the keyboard and.! Corresponding key highlights on the Mac completely will service eligible MacBook, MacBook,! Screen and logged in a trackpad that is not functioning not even in menu!